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Community work. Working in community services

  • Redefining Customer Service in Government Departments: Empathy, Listening, and Tech
    August 6, 2024

    Redefining Customer Service in Government Departments: Empathy, Listening, and Tech

    Michael Mackenzie-Shreenan
  • Revitalising Your Team When Energy and People Are Draining Away
    July 12, 2024

    Revitalising Your Team When Energy and People Are Draining Away

    Michael Mackenzie-Shreenan
  • Why Allyship is Better Than Agitation for Advocacy
    July 6, 2024

    Why Allyship is Better Than Agitation for Advocacy

    Michael Mackenzie-Shreenan
  • Navigating the Waves of Transference and Countertransference in Community Work
    May 4, 2024

    Navigating the Waves of Transference and Countertransference in Community Work

    Michael Mackenzie-Shreenan
  • March 1, 2024

    Finding Balance

    Michael Mackenzie-Shreenan
  • The Tightrope for NGOs – Taking a Stand or Being Impartial
    July 5, 2023

    The Tightrope for NGOs – Taking a Stand or Being Impartial

    Michael Mackenzie-Shreenan
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